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Dockless bike not found where indicated on mobile app

GPS can be inaccurate, (or the bike has been moved after the last ride). Please check app for location of a different bike.

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Articles in this section

  • After closing the lock, my ride still appears open (app timer still going)
  • Bike won't unlock with NFC
  • Bike doesn't appear on mobile app, but is locked on sidewalk
  • Dockless bike not found where indicated on mobile app
  • My dockless bike lock won't close
  • My dockless bike lock won't open
  • Can I use my transit card to rent a dockless bike?
  • Where should I not park a dockless bike?
  • Where should I park a dockless bike?
  • Are there any safety issues rider should consider before riding a dockless bike?

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