GPS can be inaccurate, (or the bike has been moved after the last ride). Please check app for location of a different bike.
Dockless bike not found where indicated on mobile app
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Articles in this section
- After closing the lock, my ride still appears open (app timer still going)
- Bike won't unlock with NFC
- Bike doesn't appear on mobile app, but is locked on sidewalk
- Dockless bike not found where indicated on mobile app
- My dockless bike lock won't close
- My dockless bike lock won't open
- What happens if I get a defective smart bike?
- Can I use my transit card to rent a dockless bike?
- Where should I not park a dockless bike?
- Where should I park a dockless bike?